Community Health Engagement Coordinator (OUR way Program)

Community Health Engagement Coordinator (OUR way Program)

The Community Health Engagement Coordinator is a full-time position responsible for overseeing the OUR Way Program of Mazzoni Center.  The main goal of this position is to educate, refer, and support trans individuals in the process of linkage to a variety of supportive services but most specifically HIV testing, medical care and Pre-Exposure Prophylaxis (PrEP). 

Key Responsibilities


  • Spearhead and work closely with the Prevention Program Manager in the identification, evaluation and scheduling of outreach venues/locations that will increase engagement in the primary populations
  • Perform street, club, community, smartphone application and internet outreach to disseminate information and engage in conversations with the primary population
  • Works with Mazzoni Center staff and other entities as needed to create promotional materials and identify promotion opportunities
  • Promotes, makes referrals to and supports in the linkage of a variety of services and opportunities to the primary population, most specifically STI testing, condom availability, condom usage, PrEP, PEP, syringe exchange programs and medical care
  • Works with a variety of internal and/or external entities to create a safe, gender affirming space where the primary population may receive information and prevention services
  • Works to provide or find referrals to activities that reduce HIV stigma for the primary population
  • Works to provide or find referrals to rights based education around healthcare access for the primary population
  • Works to provide or find referrals to activities that will address social determinants of health to address barriers to sexual health care for the primary population
  • Spearheads yet works closely with the Prevention Program Manager to provide outreach orientation and training to temporary paid outreach interns
  • Identifies innovative and effective means to engage and recruit individuals of the primary population for Mazzoni Center programs
  • Collaborate with internal and external entities to increase the capacity and the success of outreach to the primary population
  • Collect data at testing sites and produce quantitative and qualitative reports as required by the Community Health Engagement Manager and the Prevention Services Director
  • Collect data from online/smartphone application outreach and produce quantitative and qualitative reports as required by the Community Health Engagement Manager and the Prevention Services Director
  • Performs data entry and reporting
  • Meets program goals
  • Assist in the facilitation of the Community Advisory Committee
  • Works closely with Mazzoni Center’s Sisterly Love Program
  • Supports other team members when needed
  • Perform all other duties as assigned
  • Protect client information and records at all times in compliance with agency Confidentiality Policy and Pennsylvania Act 148
  • Participate in weekly supervision with Community Engagement Manager
  •  Participate in agency meetings, staff in-services, and external trainings as required
  • Work offsite, outside of center city Philadelphia during late and/or weekend hours with minimum supervision


  • Good oral and written communication skills are required for this position.
  • The person in this position must be able to communicate effectively with the clients, staff, and others; and contribute to a positive environment.

Education, Training, License and Certification, Skills and Experience

  • Commitment to the mission of Mazzoni Center required
  • Experience working with the trans community required
  • Strong understanding of the trans community of Philadelphia required
  • Flexible schedule to work daytime, afternoon, evening, late night, and weekend hours required
  • Strong understanding of LGBTQ+ cultural competency, specifically trans cultural competency required
  • Strong outreach skills, customer service skills and public relations skills required
  • Ability to establish and maintain community partnerships required
  • Ability to coordinate interns and oversee a schedule
  • Ability to provide training to interns
  • Comfortable working with an extremely wide range of diverse individuals
  • Able to work well within a team environment with many different public health professionals and direct service staff in a variety of disciplines  
  • Good organizational skills and good follow through
  • Good written and oral communication skills
  • Working knowledge of HIV/AIDS prevention and community resources preferred
  • Experience in facilitating meetings and working with community organizations preferred
  • Attention to detail, excellent communications and organizational skills, and the ability to organize effectively preferred   
  • Computer literate with knowledge of Windows and Microsoft Office preferred


    Background checks are required, including Criminal Background Clearance, Child Abuse Clearance, and FBI Clearance.

Physical Requirements

    The ability to stand, sit and walk for extended periods of time
    The ability to lift objects greater than 35 pounds
    The ability to communicate using written and spoken words
    Must have all necessary vaccinations
    Annual PPD


To apply

To apply for this position, please send your CV and cover letter to Human Resources ([email protected]).