Legal Services - Office Administrator

Legal Services - Office Administrator

 Mazzoni Center’s Legal Services Department is the only program in the Commonwealth of Pennsylvania that specifically provides no-cost or low-cost direct legal assistance to low-income and lower-income, underserved LGBTQ individuals and families, and that also provides advice and representation to LGBTQ people on discrimination matters.

The Legal Services - Office Administrator is responsible for coordinating and managing the client intake process, including eligibility determinations, client referrals, and providing program information and administrative support for the legal clinic's attorneys, interns, volunteers, policies and procedures. Assists with training of and working with law student interns staffing the clinic.

Key Responsibilities


  • Provides administrative support to the legal department including attorneys, interns and volunteers.
  • Assists with preparing, sending, and maintaining records of professional, fiscal and other documents, correspondence, records, and reports, both internal and external.
  • Facilitates appropriate referrals to other services within Mazzoni Center or other service providers as needed.
  • Assists with preparation for and operation of department's education and outreach efforts.
  • Ensures that adequate supplies and program materials are available for operations and for education and outreach efforts.
  • Maintains office operations by receiving and distributing correspondence, other communications and related items, and maintaining supplies and equipment.
  • Communicates with clients, volunteers, and attorneys to facilitate office operations, including appointments, volunteer hours, and court, education, and outreach appearances

Education, Training, License and Certification, Skills and Experience

  • High school diploma or GED equivalent.
  • Additional administrative education helpful
  • 1 - 3 years of administrative experience preferred.
  • Strong organizational skills and computer literacy
  • Ability to operate computers, telephones, and other office equipment.
  • Ability to provide administrative support, communicate and exchange information accurately with attorneys, clients, staff, interns and volunteers, court and agency personnel, and other organizations.
  • Good oral and written communication skills are required for this position. The person in this position must be able to communicate effectively with the clients, staff, and others; and contribute to a positive environment.
  • The ideal candidate will have experience working within the LGBTQ community and possess a commitment to working to meet the unique needs of community members, and will be sensitive to cultural differences and able to work with clients from diverse racial, ethnic, educations and socio-economic backgrounds, sexual orientations and gender identities. 


Background checks are required, including Criminal Background Clearance, Child Abuse Clearance, and FBI Clearance.

Physical Requirements

  • Must occasionally move about the office to access files and storage, and other office equipment
  • Some travel, mostly local, to court, external appointments, and outreach and educational events is required.
  • The ability to lift objects of up to 10 pounds
  • The ability to communicate using written and spoken words
  • Close visual acuity, with or without correction, to perform an activity such as preparing and written materials and reports; viewing a computer terminal
  • Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
  • Must have all necessary vaccinations


Starting salary is $36,000.

To apply

To apply for this position, please send your CV and cover letter to Human Resources ([email protected]) and Thomas W. Ude, Jr. Director of Legal and Public Policy ([email protected])