Mazzoni Center Service Updates and Community Resources

Last Update: 6/1/2020

6/1: Due to current travel restrictions in Center City and to ensure the safety of our employees and patients, the following services will be canceled tomorrow, Monday June 1 until further notice:

  • In person appointments
  • Food bank pick ups
  • MazzoniGo appointments

All Telehealth and Virtual activities will continue to be seen.

Updates will be posted here when they come up.

5/4 Updates: Most groups are now continuing services. See below for details.

We are have made a number of service changes to minimize contact that may increase the spread of the virus.

Mask Policy

Everyone who visits our building is required to wear a mask while inside the building per CDC guidelines. Masks are available for those with appointments. 

NEW Number: 855-462-9966 (855-4MAZZON)

To make access to our services easier for patients and clients, we have released a new number for those services you need to contact during the COVID-19 outbreak.

Please be patient with our call center and other staff as we do our best to continue to provide care.

Health Center

At this time, we are moving to a phone screen model for our current patients. Please DO NOT walk into the facility without being screened first.

Appointment Days: Monday, Wednesday, and Friday. 

Have an urgent medical need?

Contact our On Call Service at 570-820-9038 and identify yourself as a Mazzoni Center patient. 

If you are not a patient but may be experiencing symptoms, Greater Philadelphia Coronavirus Helpline: Call the 24/7 helpline to speak with a health care professional. 1-800-722-7112

Need a prescription refill?

Contact your pharmacy and have them send us a refill request as normal. 

Have a questions for your provider?

Please contact us via our patient portal. 

Patient Portal

Youth Drop In Clinic:

5/6: Youth Drop-in Clinic has gone virtual! Click here for more info:

Behavioral Health


Regularly scheduled appointments will be held via Teletherapy.


SMART Recovery group will be online starting Thursday 4/23 at 1:00 pm. Contact Kirk Parsons, 215-563-0652 ext 582 or [email protected]

Evolutions: Contact Gabriel Grochowski, MS, LPC, NCC for information on how to join the group: [email protected]

All other groups are temporarily suspended. 


Intensive Outpatient Program is holding virtual meetings 3 days a week. Call 215-563-0652, extension 582 to get more information on how to join.

Feeling overwhelmed? Visit the link below to learn ways to cope:

Dealing With Isolation and Anxiety

**For crisis needs please call the Crisis and Suicide Helpline at 215-686-4420 or for LGBTQ youth call the Trevor Project at 1-866-488-7386.



OUR Way: OUR Space Drop-in is now virtual and will have online meetings the 2nd and 4th Wednesdays at 3pm. Contact Tatyana Woodard 267-817-8384 then press 388 to learn more. OUR Space Drop-in on Facebook

The Trip Project: Freedom Space Drop-in is now virtual and will have online meetings the 2nd and 4th Mondays at 3pm. Contact Christiawn Wilson 267-817-8383 then press 387 to learn more. Freedom Space Drop-in on Facebook

Sisterly LOVE:  Will have virtual check-in meetings the 2nd and 4th Fridays meetings at 3pm. Contact Joniece Greer [email protected] to learn more. Sisterly LOVE on Facebook

HIV testing & STI screenings


Closed until further notice.  If you are seeking sexual health supportive services call the Washington West Community Call Center at 855-462-9966 and then press 3

See the Full Washington West Community Call Center Services Here



If you are HIV negative and think you have potentially been exposed to HIV in the last 72 hours and would like PEP (Post Exposure Prophylaxis) call our Navigation Specialist Monday through Friday from 1PM to 4PM at 267-817-8399, extension 389.

If you are HIV negative and interested in PrEP (Pre-Exposure Prophylaxis) to reduce the possibility of HIV transmission, need insurance navigation assistance, or other service linkage information and referrals call our Navigation Specialist Monday through Friday from 1PM to 4PM at 267-817-8399, extension 389.


If you newly diagnosed HIV positive or have been previously diagnosed HIV positive and have questions about living with HIV, need information, or need assistance with linkage to health care, case management, medication, partner services and other services call our Linkage Coordinator Monday through Friday from 1PM to 4PM at 267-817-8399, extension 391


For non urgent issues contact [email protected]

Case Services



Local Resources

HIV/STI Testing:

Health Center 1: 1930 S Broad St. FL 2 Philadelphia, PA 19145.  NO WALK-INS. Call 215-685-6585 to make an appointment.

Public Benefits/Insurance/Social Services:  

You can apply for Medicaid and SNAP (food stamps) online at, or by calling Benephilly at 844-848-4376. 

You can apply for Unemployment Compensation at or see how to file for the first time at


For time-sensitive issues and/or a criminal related matter, please contact the Philadelphia Bar Association Lawyer Referral Line at 215-238-6333 or visit
For domestic violence or intimate partner violence matters, please call Women Against Abuse Legal Center at 866-723-3014 or visit
For eviction defense and tenants’ rights matters, please contact the Tenant Legal Aid Referral Line at 267-443-2500 or visit


Valley Youth House are still completing phone intakes for housing and can be reached at 1-888-HOUSE-15 (1-888-468-7315) or

Other Resources:

How to apply for Unemployment:

Help with applying for benefits/insurance:

Benephilly- or 844- 848-4376

Sexual Violence/Relationship Violence:

WOAR: 215-985-3333 or

Lutheran Settlement House: 866-723-3014

Mental Health:

Trevor Project: or 1-866-488-7386.

Trans Lifeline: 877-565-8860

Crisis Text Line: Text HOME to 741741 

Other Philadelphia COVID-19 Resources:

Guidance for COVID-19 and Persons with HIV

Philadelphia Essential Services 

City COVID-19 Information

Youth Public Service Dashboard