Housing Counselor

Mazzoni Center’s is currently recruiting for a Housing Counselor who will complete intake and housing acquisition process with clients who are receiving HOPWA rental subsidy.  Monitor client’s ongoing program compliance.

Communication Skills: 

Good oral and written communication skills are required for this position. The person in this position must be able to communicate effectively with the clients, staff, and others; and contribute to a positive environment.  

Key Responsibilities

Client Care 

  • Maintain a caseload of 50 clients who are receiving a HOPWA housing subsidy.
  • Maintain contact with client, case manager, and landlord based on program and funding requirements.
  • Provide occupancy counseling for each client (program regulations, landlord/tenant rights and responsibilities, housing resources, barriers to program compliance.)
  • Assist client with locating available housing.
  • Insure that landlord has valid rental license and is current with real estate tax and water bills. 
  • Complete housing inspection as per HQS standards (re-inspect annually)
  • Negotiate lease and rents with landlord on behalf of the client.
  • Complete rent determination and lease addendum with each client as per DHCD criteria (update annually).
  • Collect rent and utility receipts from each client and file in client chart.
  • Document client demographics, client contacts, and other required client information in CareWare.
  • Maintain accurate and orderly client charts with hard copy of client-related forms, lease, receipts, correspondence, etc.
  • Provide monthly statistical information to Housing Manager in compliance with contact and agency requirements. 
  • Protect client information and records at all times in compliance with HIPAA and agency Confidentiality Policy. 

Other Duties

  • Participate in weekly supervision with Housing Manager.
  • Participate in agency meetings, staff in-services, and external trainings as required.
  • Assist with food bank deliveries.
  • Perform other program related duties as assigned by Director of Care Services.

Education, Training, License and Certification, Skills and Experience:  

  • Bachelor’s Degree preferred. 
  • HQS Housing Inspection Certified
  • Knowledge of HIV/AIDS and community resources.
  • LGBTQ cultural competency
  • Competency in working with diverse populations. 
  • Computer literate.  
  • Bi-lingual preferred


Background checks are required, including Criminal Background Clearance, Child Abuse Clearance, and FBI Clearance.

Physical Requirements

  • Ability to travel on public transportation 
  • The ability to lift objects greater than 25 pounds
  • The ability to communicate using written and spoken words
  • Must have all necessary screenings and vaccinations

Salary Range 

Starting at $36k

How To Apply

To apply for this position, please send your CV and cover letter to Housing Manager, Elijah Prusakowski ([email protected]), and Ni’Shell Bates, the Human Resources Manager ([email protected]).

This position will be open for submissions until 8/01/19.