Medical Assistant

Mazzoni Center is seeking an experienced Medical Assistant who will assists patients and providers, by providing clinical and administrative assistance in a large LGBTQ primary care practice

Communication Skills

Strong written and verbal communication skills, with attention to detail needed. 

Key Responsibilities: 

General Responsibilities
  • Rooming patients; including reason for visit, vitals, screenings, and chart reconciliation 
  • Assist the clinical staff in completing examination and procedures as instructed.  
  • Responsible for drawing all lab work, and point of care testing as ordered. 
  • Maintain quality assurance testing for glucometer, CoaguChek, HIV rapid tests, Urine HCG  and Urinalysis testing as indicated by manufactures
  • Responsible for processing all lab specimens as directed by outside lab vendor 
  • Monitor vaccine supply and temperature log 
  • Sterilize equipment utilizing autoclave
  • Administer medications, vaccines and injections 
  • Provide injection teaching for patients
  • Adhere to all OSHA requirements
  • Outreach patients via phone call, portal message, or mailing
  • Assist clinical providers with pharmacy concerns, including calling in prescriptions and obtaining fill histories. 
  • Ensuring all rooms are stocked and sanitized before and after each patient
  • Chaperone sensitive exams upon request of clinician or patient. 
  • Complete necessary paperwork with patients as needed
  • Perform EKGs ,ear lavage and other procedures as ordered
  • Helps to create policies and procedures
  • Educates patients by providing medication and diet information and instructions; answering questions
  • Completes records by recording patient examination, treatment, and test results
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt
  • Care Coordination: Tracks and follows up on lab and/or radiology orders. 
  • Population Management: Contacts patients for overdue appointments, immunizations, and screenings. Promotes usage of the Patient Portal.
  • Manages Health Information
  • Demonstrates the ability to accurately organize all Health Information in the Electronic Medical Record
  • Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. 
  • Maintains patient confidence and protects operations by keeping patient care information confidential. 
  • Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state and local requirements. 
  • Participate in supervision as scheduled, attend departmental meetings as scheduled and attend monthly General Staff Meetings.
  • Follows facility and OSHA safety rules and procedures.
  • Follows Mazzoni Center policy for completion of incident reports 
  • Upholds HIPAA regulations 
  • Be punctual and professional at all times, especially when representing the agency at off-site locations.
  • Protect patient and agency information at all times, adhering to agency Confidentiality Policy and Pennsylvania Act 148 as well as other laws governing privacy/disclosure.
Collaboration with Staff 
  • Effectively communicates needs related to clinic documentation and compliance with regulations 
  • Carries out duties independently while keeping supervisor informed of status and outcomes
  • Seeks guidance from supervisor as appropriate  
Quality Improvement
  • Ensures that activities are carried out in a safe manner
  • Reports and documents all incidents related to individuals and staff
  • Logs and tracks patient complaints with outcomes
  • Works collaboratively with the Quality committee and leadership to complete audits, reports, etc.

Preferred Qualifications:

  • 2+ years of Medical Assistant professional experience 

Education, Training, License and Certification, Skills and Experience

  • Certified Medical Assistant and/ or Certified Phlebotomist, preferred.
  • Electronic Medical Record experience.
  • High School Degree or GED equivalent required. 
  • Buy in to the mission of Mazzoni Center and demonstrates commitment to the LGBTQ community.
  • Strong oral and written communication skills; attention to detail.
  • Strong organizational skills.
  • Ability to work independently and effectively, taking initiative, to meet deadlines.
  • Must work well with multi-disciplinary team.


Background checks are required, including Criminal Background Clearance, Child Abuse Clearance, and FBI Clearance.

Physical Requirements

  • Frequently on feet, frequent walking and standing required.
  • Frequent light (up to 25 pounds) lifting of materials/equipment required.
  • Occasional heavy (over 25 pounds) lifting of materials/equipment required.
  • Occasional exposure to noise.
  • Occasional exposure to odors.
  • Frequent light lifting, bending and/or stooping required.

Salary Range

Starts at $30K

To Apply

To apply for this position, please send your CV and cover letter to Director/Manager (Geneva Mason, Medical Assistant Supervisor, and Ni’Shell Bates, the Human Resources Manager ([email protected]).
This position will be open for submissions until 5/30/19