Practice Management Director
As practice manager Valerie is responsible for management and coordination of operations and personnel at Mazzoni Center Family and Community Medicine. She works to ensure the practice is providing high-quality patient care, exceptional customer service and other health-related services to meet or exceed the needs of our patients and their families on an everyday basis. In addition to promoting teamwork, flexibility, and a dedication to quality improvement among health center staff, she coordinates and oversees the appointment scheduling, billing and accounts payable, staff scheduling and training processes. Her background includes several years of experience as an intensive case manager and clinic administrator in a community-based human services setting, and a Bachelor of Arts degree in psychology from Temple University.