TSA information and resources for traveling to the conference
TSA Cares Hotline
Please find the following information regarding the TSA Cares Hotline that travelers are free to contact anytime for general inquiries about traveling with medical conditions or disabilities or may choose to call 72 hours prior to each travel date to request personal screening support on site. Please call 1-855-787-2227 (attached card).
As an alternate to calling or if you forget to call ahead, please feel free to verbally request the support of a Passenger Support Specialist (PSS) at the TDC podium (TSA Officer who checks ID/Boarding pass). PSS Officers are volunteers from our workforce who receive additional training through our Office of Civil Rights and Liberties and the Disability Branch to support travelers with disabilities or medical conditions who may need assistance through screening, either requesting through the TSA Cares Hotline or via verbal request on-site. A link to our site describing the program is: https://www.tsa.gov/travel/passenger-support
TSA has information to assist transgender passengers which can be found at the following link: https://www.tsa.gov/transgender-passengers
If the traveler is not comfortable communicating their current situation/needs, they can use the attached notification card to write down what they would like to share with the Officer at the AIT should any alarms occur. They can then present the card for their awareness without having to communicate too much out loud. Not everyone is comfortable communicating their medical condition, disability, concerns (ostomy/pacemaker/insulin pump/chemo port/hard of hearing/blind) so having this card to share helps immensely when traveling alone.
TSA Pre-Check Program
Allows travelers to leave the laptop/liquids in the carryon and to keep the shoes/light jacket/belt on. It also allows travelers to utilize the walk through metal detector in lieu of the AIT body scanner. For transgender travelers, this option most times can help to minimize the anxiety of the AIT software and the communication/alarm challenges that many times occur. To participate find the online application and enrollment center information at the following link to get started: https://www.tsa.gov/precheck
Please also note:
• Travelers have a right to opt out of screening for a pat down
• Travelers have a right to a private screening at any time and someone of your choice can be with you during a private screening
• A Supervisor or Manager are always available to answer any questions or address any concerns you may have onsite.