Developing a trans-affirming hospital system
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How do we make the shift from individual trans-affirming providers, to a trans-affirming hospital system? What are the challenges, and what are the successes? Cooley Dickinson Health Care, a semi-rural hospital system in Western Massachusetts, has been working to develop trans-competent and trans-affirming care in all areas of hospital and its ambulatory sites. Aleah Nesteby, Director of LGBTQ Services at Cooley Dickinson, will discuss the development and implementation of staff training, patient/employee policies, and expanded transgender health services.